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Frequently Asked Questions (FAQ)
 

How to Order:

Orders can be placed online 24 hours a day. To place an order online:

1- Click on any category given on the left panel. A new page will appear with books titles, thumbnail pictures and prices.

2-
Click on the Detail/Order button of any book you are interested in. This will take you to the product Detail page.

3- One Detail page you will find further detail about that book. Click on Order Now button, this will place that product in your shopping cart.

4- You may continue to add more books to your shopping cart by following the above steps. All books in a single order are shipped to one address only.

5- When you are done ordering, please click on the Checkout or View cart button. This will take you to Shopping cart page. Here you can review and modify the details of your order.
Shipping is calculated by weight. On this page, total weight of your order is calculated. You can calculate shipping charges by yourself by going to the page having a complete list of worldwide shipping charges.

6- Select the Country to which the order will be shipped and then select the Payment Method. 

7- When you are satisfied with the details of your order, press Final Checkout  button. This will connect you to a secure (SSL) protected directory, where you can enter your Credit Card and other information.

8- Once on the Checkout Page, please enter your name, address and billing information. Also enter, the name and address of the person who is receiving the order. 

9- Once all the information is entered, click the Complete Order button at the bottom.

10- You'll receive an order confirmation message with your order number and you will also receive a confirmation e-mail within few minutes.


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Shipping Policy:

Shipping is calculated by weight. Every effort is made to ship your order within 3-4 business days after receiving the order (In case of credit card payment method).
By regular air mail shipping, it may take 3-6 weeks for books to reach its destination outside Pakistan. By Express Mail shipping, it takes 6-8 days.
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Privacy Policy:

786books.com respects your privacy. We do not sell, rent or trade your personal identifiable personal information to any third party. 
When you order, we need to know your name, email address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status.

Any information that you provide us is kept in confidence. When you purchase products from 786books.com or register in any of our services, we may send you periodic emails regarding our product lines and services. You always have the option to opt-out of the email service by sending us an email  by typing “remove” in the subject line.


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How we use the information:

786books.com uses an order form so to request information necessary for order fulfillment. Any personal information provided by the customer is done so knowingly. When you order, we need to know your name, email address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status.
Demographic and profile data gathered from the customers is used to help us determine the needs of our customers and to help us determine the popularity of the various web site features/pages. Broad demographic and non-personal information may be shared with partners or other third parties, but no personal data is provided to other parties.   


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Secure Shopping Guaranteed:

Shopping with 786books.com is absolutely safe. You never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe.
786books.com
uses the latest encryption technology to keep your personal information safe. All your ordering information, including your name, address, and credit card number, is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. 

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Payment Options:

Purchase by any of the two methods given below.

1- Credit Card
2- Check/Bank transfer/Western Union

Credit Card:
Credit card is the quickest and easiest way of buying at our web site.
Most orders are processed within 2-3 business days.

Buy with VISA, MasterCard, American Express, Discover/Novus, Diners Club
and JCB and derivatives of those brands. We use 2CO’s merchant services to insure a secure transaction

Check/Bank transfer/Western Union/
Money Gram:

In this method, payment can be made by any one of the following methods.

  • Send a check, bank draft or money order in the name 'TUHFA' to our Pakistan office . 

    TUHFA
    88 K (1st floor), Gulberg III, Lahore, Pakistan
    PH: +92-42-577 3106

  • Western Union/Money Gram:
    You can send your payment by Western Union/Money Gram wire transaction. Our representative's information in Lahore, Pakistan is:

    Mr. Babar Razaq Ch.
    88 K (1st floor),
    Gulberg III, Lahore
    Pakistan
    PH: 577 3106

  • Bank Transfer (TT):
    You may send the money through Bank Wire/TT to our bank account given below: (Swift-BIC code of the bank: MUCBPKKA)

    Account: TUHFA
    Account #: 0218-01-01-5507-3
    MCB Bank Limited, Liberty Market,
    Gulberg, Lahore, Pakistan.

After sending the payment, please send us an email with the required payment retrieval information. Once the payment is confirmed, your order will be shipped. 

Once the payment is confirmed, your order will be shipped.


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